We Design
Emotional Loyalty.
Loyalty campaigns that excite and engage customers of all targets. Deliver real impact to your stores with measurable KPIs. Easy to run for retailers and their marketing teams.
When Figures Matter…
Activity For Retail
Designing Emotional Loyalty
Our 3 Pillars of Loyalty:
"Dream" High-Quality Rewards that Money Can't Buy
High Participation is The Key to Real Engagement
High Perceived Value Rewards that last 4ever into Your Best Customers' Heart Long Positive Memory Effect
Global Brands That Power Our Campaigns
Two Sectors. Deep Expertise.
Grocery Retail
Supermarkets are the ultimate loyalty battleground — high frequency, high competition. We design programs that shift shopping habits, deepen basket size, and turn weekly shoppers into genuine brand advocates.
Fuel Retail
When fuel is interchangeable, loyalty must be earned through experience. We design programs that give customers a compelling reason to choose — and keep choosing — the same pump.
We are truly international
Based in Italy and Slovenia, we operate in 20+ European countries and keep growing. Our international network of local experts ensures campaigns are culturally relevant and operationally flawless.
The Leading Retailers Who Already Trusted Us
Loyalty Campaigns That Drive Results
Pintinox Virtuoso for FLOP & Hruška – Czech Republic
Turning everyday cooking into something to look forward to. With Pintinox master knives and kitchen essentials as the reward, FLOP and Hruška invited shoppers to collect, choose and bring a touch of professional quality into their own kitchens.
Oracle Red Bull Racing Travel Like a Champion for Intermarché Poland
Intermarché’s “Travel Like a Champion” campaign turned everyday shopping into an engaging loyalty journey. Customers collected stickers and unlocked discounts on a practical range of Oracle Red Bull Racing travel products, creating a simple and rewarding experience across the Intermarché network.
Latest Insights
Driving Retail Growth Through Loyalty in Latin America
In a market as competitive as Latin America, collectible-based loyalty campaigns allow supermarkets to differentiate themselves without relying exclusively on discounts. We invite Retailers across the region to start a conversation with us and discover how a collectible campaign can transform everyday shopping into memorable experiences for their customers.
Team building 2026: Playing games, seriously
One week ago, the KLR team stepped away from everyday roles and routines to reconnect simply as people. Through play, reflection and shared experiences, we explored what makes a growing, international and multidisciplinary team truly work.
Ready to Design Your Next Loyalty Experience?
Let's talk about how we can help your customers come back more often, spend more, and feel great about it.